Gaming should be fun, not stressful. At 999t, we believe every player deserves to play mindfully and within their own limits. Our responsible gaming tools and guidelines are here to help you do exactly that.
We see gaming as entertainment — not addiction. Here's how we stand by you.
You decide how much time and money you spend. Set daily, weekly, or monthly deposit limits directly from your account — at any time.
Need to clear your head? Temporarily suspend your account on your own terms. You can set a cooling-off period anywhere from 24 hours up to 6 months.
If you feel it's time to walk away for good, join our permanent self-exclusion program. Once activated, your account cannot be reopened for up to 5 years.
999t regularly reminds you how long you've been playing. If you're in a session for too long, you'll receive a break notification — completely free of charge.
If you're struggling with gaming, our trained support team is always here. Reach out via live chat or email at any time.
999t strictly ensures that no one under the age of 18 can access the platform. KYC verification and age confirmation processes are always active.
Responsible gaming means treating gaming as a form of entertainment — something to enjoy while always staying in control. 999t's responsible gaming policy is built around this very principle.
Online gaming and betting are growing rapidly in Bangladesh, and with that comes real risks. Many people start out playing casually, but it can slowly become a habit. 999t doesn't want any of its users to fall into that trap — which is why we build responsible gaming tools and awareness into the platform from the start.
Problem gaming goes beyond financial loss. It can affect family relationships, mental health, and everyday life. Staying aware is essential. 999t believes a happy, healthy player is the best player.
Keep in mind: Gaming is always meant to be fun. Chasing losses in frustration is never the answer. Responsible gaming means staying in control of your own decisions.
According to 999t's responsible gaming guidelines, a healthy player typically demonstrates the following:
According to 999t's responsible gaming policy, you should be cautious if you notice any of the following signs. They may indicate problematic gaming behaviour:
If one or more of these signs apply to you, please reach out to the 999t support team right away. We're here to help you get the right assistance.
Once you log in to 999t, head to your profile settings to find all responsible gaming tools in one place. Here's a step-by-step guide on how to use them:
Lowering your limit takes effect immediately. Raising it requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions.
999t firmly believes that online betting and gaming is strictly for adults. As part of our responsible gaming commitment, we take the following steps to protect minors:
To protect your family, we recommend using parental control software on your devices. It's an effective way to block minors from accessing online betting sites.
Have I spent more than my set budget in the past month?
Is gaming affecting your sleep or work?
Am I playing more to chase losses?
Am I hiding my gaming from family or friends?
Can I not stop playing even when I want to?
If you answered yes to any of these, talk to us. We're here to help.
Email: support@999t.ws
Live Chat: 24 hours, 7 days a week
Response Time: Usually within 1 hour
All support requests are completely confidential. Your information is never shared with third parties.
Every tool we offer to support responsible gaming is activated and available to you free of charge.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, deposits will be blocked automatically.
Effective ImmediatelySet a maximum loss amount for a given period in advance. Once the limit is reached, gaming is temporarily paused.
Financial ProtectionSet the duration for each gaming session. You'll receive a notification when time is up and the session will end.
Time ManagementPop-up messages will appear at set intervals showing your total time played along with your wins and losses.
Raising AwarenessSuspend your account for 1 day to 6 months. You won't be able to log in during this period.
Temporary BreakIf you want to stop gaming for an extended period or permanently, join the self-exclusion program. Our support team will guide you through the process.
Long-Term Solutions